ContentBot ("we", "our", "the Service") is operated by SmartOwner HQ, a sole proprietorship based in India. This policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
Account data — email address and password (hashed) when you sign up
Brand voice data — the niche, tone, and voice rules you enter during onboarding
Generated content — posts created by the AI on your behalf, stored in your account
Usage data — number of posts generated per month, plan type
Telegram chat ID — only if you choose to link your Telegram account
Payment data — handled entirely by our payment processor; we never store card details
2. How We Use Your Data
To provide and improve the ContentBot service
To send transactional emails (account confirmation, billing receipts)
To enforce plan limits and prevent abuse
To respond to support requests
We do not sell your data. We do not use your brand voice data or generated content to train AI models.
3. Data Storage
Your data is stored on Supabase (PostgreSQL), hosted on AWS infrastructure. The Service runs on Railway. Both providers maintain SOC 2 compliance.
4. Third-Party Services
Supabase — authentication and database
Anthropic — AI content generation (your prompts are sent to Claude API; Anthropic's privacy policy applies)
Razorpay / Stripe — payment processing
Telegram — optional bot integration
Resend — transactional email delivery
5. Data Retention
We retain your data for as long as your account is active. You can request deletion of your account and all associated data by emailing hello@smartownerhq.com. We will process deletion requests within 14 days.
6. Cookies
We use a single session cookie to keep you logged in. No third-party tracking cookies are used.
7. Your Rights
You have the right to access, correct, or delete your personal data at any time. Contact us at hello@smartownerhq.com.
8. Changes to This Policy
We may update this policy. Significant changes will be communicated via email. Continued use of the Service after changes constitutes acceptance.